Download A Complete Guide to Portals and User Experience Platforms by Shailesh Kumar Shivakumar PDF

By Shailesh Kumar Shivakumar

Build a Next-Generation company electronic Platform with Portals and UXP

A entire consultant to Portals and person event Platforms offers in-depth assurance of portal applied sciences and person event systems (UXPs), which shape the main pillars of a latest electronic platform. Drawing on his event in a number of roles in different portal engagements, the writer grants various views of an identical expertise platform.

The first part introduces portal via a number of viewpoints to cater to a large viewers, together with enterprise, operations, improvement, integration, functionality, and structure perspectives. The e-book info many novel and essentially confirmed types and frameworks, similar to portal price awareness framework, portal evaluation framework, portal assessment version, portal infrastructure making plans options, and portal integration thoughts. you furthermore mght know about potent electronic software concepts, together with portal roadmap procedure, collaboration procedure, portal defense making plans, portal trying out method, search engine optimization, and analytics making plans concepts.

The moment part dives into UXP and complicated themes. It elaborates on UXP layout thoughts, together with UXP reference structure, shopper contact aspect research, consumer event mapping, and responsive website design. It additionally appears to be like at complicated subject matters, comparable to next-generation portals, portal developments, portal consumer event process, omni-channel procedure, portal KPI, portal pitfalls and top practices, portal protection, portal governance, electronic application administration, and portal functionality engineering.

In the 3rd part, the publication offers 4 case reviews on the topic of intranet portals, retail portals, customer support portals, and portal content material administration. It discusses company drivers, demanding situations, portal options, and answer merits for every of the case studies.

Written by way of a pro practitioner, this ebook balances the middle subject matters of recent portals besides rising applied sciences within the electronic area. compatible for the total electronic know-how neighborhood, together with IT managers, electronic architects, builders, and testers, it offers you a realistic advisor for effectively construction top practices-based electronic structures with forward-looking good points.

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